Privacy Policy

Clear Air Conditioning & Heating, Inc. ("we", "our", or "us") values your privacy and is committed to protecting your personal information when you use our online platform and services. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

We collect personal information you voluntarily provide when you contact us, request services, or interact with our website. This may include:

• Contact details such as your name, address, phone number, and email address
• Details about your HVAC systems and service requests
• Payment information necessary to process transactions
• Information related to your interactions with our customer support team

Additionally, we may automatically collect technical data such as IP addresses and browser type through cookies and similar technologies to improve your experience on our platform.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our HVAC services, including installation, repair, and maintenance
• To communicate with you regarding your service requests, appointments, and customer support
• To process payments and send invoices
• To comply with legal obligations and protect our legal rights
• To improve our service offerings and online experience

Legal Basis for Processing

Where applicable under the GDPR, we process your personal data based on your consent, the necessity to perform a contract to which you are a party, compliance with legal obligations, or our legitimate interests in providing and improving our services.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, marketing partners, or IT providers, on a strictly confidential basis and only as necessary. We may also disclose your information if required by law or to protect our rights.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

You have certain rights under data protection laws regarding your personal information, including:

• The right to access and receive a copy of your data
• The right to request correction of inaccurate data
• The right to request deletion of your data, subject to legal and contractual obligations
• The right to object to or restrict processing in certain circumstances
• The right to data portability
• The right to withdraw consent at any time, where processing is consent-based
• The right to lodge a complaint with a supervisory authority if you believe your data is mishandled

To exercise your rights, please contact us at our mailing address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our site uses cookies to enhance user experience and gather anonymous usage data. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy section on our website.

International Transfers

If your information is transferred outside the European Economic Area (EEA), we ensure it is protected with appropriate safeguards to meet GDPR requirements.

Children’s Privacy

Our platform and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revised date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please write to us at: